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General & Payment Terms

Payment Gateway/Bank	Name of Transaction	fee	Service Tax
Internet Banking	All Net Banking Transaction Charges Except ICICI, AXIS, HDFC & SBI Group trxn	R 4/- +GST	On actuals
	Net Banking Transaction Charges - ICICI	R 11/- +GST	On actuals
	Net Banking Transaction Charges - HDFC	R 14/- +GST	On actuals
	Net Banking Transaction Charges - AXIS	R 11/- +GST	On actuals
	Net Banking Transaction Charges - SBI	R 14/- +GST	On actuals
Debit Card	Debit Card transaction charges above R 2,000	R 25/- +GST	On actuals
	Debit Card transaction charges below R 2000	0.40% on R25/-	On actuals
	Rupay Cards transactions	R 0	On actuals



Credit Card	Not enabled now
Pay tm		2.40% +GST	On actuals
Other Mobile Wallets/Cash Card		R 12 /- +GST	On actuals
UPI		R 0	On actuals
UPI transaction charges above Rs 2,000			On actuals

Transaction charges to be borne by the customer (Total amount + Transaction charges)as per the above table
Transaction charges will be debited from the Transaction Amount on upfront basis.
Fund shall be credited in T+1 Days in the Customer Loan Account opened in Muthoot Vehicle & Asset Finance Ltd.
The Customer can view and Print e- Receipt after payment confirmation from Gateway
It will be the responsibility of the cardholder to ensure that no double payment is made from his end for the same Account.
All disputes arising out of the said services shall be subject to the exclusive jurisdiction of competent courts in Kochi.

Terms & Conditions

Once the payment has been made, no cancellation will be entertain for any reason
During Online Payment, if the amount is debited from customer bank account and the transaction details are not generated online, please allow us to generate the transaction details within 24 hours. If the Online transaction details are not generated, even after 24 hours or money is not refunded to the bank account, please contact: customercare@mvafl.com with details of transaction made through online.

• If the online payment amount is not credited to customers Loan account within 24 hours, the transaction amount will be refunded via

same source within 15 to 20 working days.

Terms And Policy